FAQ

Our products are made with specially selected materials that help reduce exposure to electromagnetic fields (EMFs) from everyday sources like WiFi routers, cell phones, and other electronics. By incorporating EMF-blocking fibers, we provide a protective layer designed with your child’s well-being in mind.

For more details, please make sure to check out the Our Fabrics page.

Children’s bodies are still developing, and research suggests that they may absorb more EMF radiation than adults. At OAKLYNN, we prioritize safety by creating clothing and accessories that offer added peace of mind for parents who want to reduce EMF exposure for their children.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. When buying a gift and uncertain about the size, it is recommended to choose one size larger.

Yes. We guarantee that all products sold with the OAKLYNN label on our website are designed by OAKLYNN.

Yes! All OAKLYNN products are new and unworn.

For pre-orders, shipping will occur approximately 1.5 months after the pre-order period concludes. The expected delivery timeframe is listed under the product name on the product page.

Sign up for our newsletter or follow us on social media to get the latest updates on new collections, pre-orders, and exclusive offers. We announce new launches and sneak peeks regularly, so you’ll always be the first to know.

OAKLYNN accepts all major credit cards as well as PayPal.

Once your order is in stock, it will be fulfilled and shipped within 3-7 business days.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Simply track your OAKLYNN order by login into your OAKLYNN account or by selecting the tracking number sent to you in the email confirmation.

For further questions, please contact us.

Pre-order items are final sale and cannot be canceled, refunded, or exchanged once your order is placed. These items are made-to-order specifically for you, so we are unable to accept returns.

Our return policy for these items is as follows:

• Returns: You may return your limited in-stock item within 14-30 days of delivery. The item must be unused, unwashed, and in its original condition with tags attached. You can receive a refund or exchange for a different item of equal or lesser value.
• Return Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping service when returning items.
• Damaged or Defective Items: If your item is damaged or defective, please contact us within 7-14 days of receiving it. We will cover return shipping and offer a full refund or exchange for a replacement.
• Restocking Fee: A restocking fee of 5-10% may apply to returned items. This helps us manage our inventory and restocking process.
• Final Sale Items: Some limited-stock items may be marked as final sale and cannot be returned or exchanged. These items will be clearly indicated on the product page.

If you received the wrong item, please contact us within 7 days of receiving your order at info@oaklynnclothiers.com, and we will make it right. We’re here to help and will work with you to find the best solution.

Once the item is returned and received. We will send a refund confirmation email that same day. It may take 3-5 business days for it to appear in your account.

OAKLYNN is committed to delivering high-quality products in excellent condition. If you receive a damaged or defective item, please contact us within 7 days of receiving your order at info@oaklynnclothiers.com, and we will make it right. We’re here to help and will work with you to find the best solution.